Contact YAUPICKS
We aim to acknowledge within 2 business days and to resolve or give you a clear position within 10 business days.
Is it really us
How we contact you
- Texts and calls from Australian mobile numbers. The first message always says "<Name> from YAUPICKS".
- iMessage, introduced the same way.
- A WhatsApp group named "YAUPICKS X <your name>", only after you book a call with us.
- Email from an @yaupicks.com address only.
- Discord, inside the official YAUPICKS server.
- Our public Telegram channel, t.me/yaupicksau, for announcements only.
What we never do
- We only reach out if you signed up, booked a call or registered for a masterclass with us.
- We never offer to recover lost money, and we never charge a fee to release, unlock or recover funds.
- We never ask for remote access to your device, your bookmaker passwords or your one time codes.
- We never ask you to deposit money with us. Every bet sits in your own bookmaker accounts.
Offered help to recover money? Read this first.
Company details
- Legal name
- YAUPICKS PTY LTD
- ABN
- 40 673 940 228
- ACN
- 673 940 228
- Registered office
- 81-83 Campbell Street, Surry Hills NSW 2010, Australia
Check us on the government ABN record. Registered office only, no walk ins. More on who we are.
Straight questions
How do I contact YAUPICKS?
Email support@yaupicks.com for anything about your membership, billing or cancelling. Email sales@yaupicks.com for business. We do not publish a phone number.
How fast does YAUPICKS reply?
We aim to acknowledge within 2 business days and to resolve or give you a clear position within 10 business days.
How do I know a message is really from YAUPICKS?
We only reach out if you signed up, booked a call or registered for a masterclass with us. We never offer to recover lost money, and we never charge a fee to release, unlock or recover funds. We never ask for remote access to your device, your bookmaker passwords or your one time codes. We never ask you to deposit money with us. Every bet sits in your own bookmaker accounts. If in doubt, email support@yaupicks.com before you reply.
Billing or refund question? See the refund policy or how to cancel.